(289) 427-5757

Terms and Conditions

Effective Date: January 1, 2024

Welcome to ITXperts Inc. These terms and conditions outline the rules and regulations for the use of our website and the engagement of our IT support services.

By accessing this website or engaging our services, you accept these terms and conditions in full. If you disagree with any part of these terms, you must not use our website or services.

Our Services

ITXperts Inc offers a variety of IT support services as described on our website. These services are provided to clients based on a mutual agreement, which may be established through a formal contract, statement of work, or verbal agreement followed by the commencement of work.

Service Availability

All services offered by ITXperts Inc are subject to the availability of our technicians and internal resources. While we strive to meet all service requests in a timely manner, we do not guarantee immediate availability. Scheduling and deployment of services will be arranged based on technician schedules, resource allocation, and the priority of the request.

Client Responsibilities

To ensure the effective delivery of our services, you, the client, agree to the following:

  • Provide our technicians with timely and safe access to your hardware, software, and any other systems required to perform the agreed-upon services.
  • Ensure all data on your systems is backed up before any work begins. You are solely responsible for backing up your data, applications, and any other information. ITXperts Inc is not liable for any data loss that may occur during service.
  • Provide accurate and complete information regarding your IT issues and requirements.

Fees and Payment

Service fees will be agreed upon prior to the commencement of work. Payment terms and methods will be specified in your service agreement or contract. ITXperts Inc reserves the right to suspend services for overdue accounts.

Limitation of Liability

ITXperts Inc shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services or website. Our total liability shall not exceed the amount paid for the specific service in question.

Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Email: support@itsupportexperts.net

Phone: 1 (289) 427-5757